te99 Responsible &
Safe Gaming
Online gaming should be a source of fun — not stress. te99 always prioritizes your safety and wellbeing.
Why Responsible Gaming Matters
Online casino and sports betting can be a great form of entertainment, but it is important to always enjoy it in a controlled way. te99 believes every player has the right to a safe and healthy gaming experience. Our platform is for entertainment only, and we never want gaming to have a negative impact on any player's life.
Responsible gaming means staying aware of your limits, playing within a budget, and knowing when to take a break. At te99, we provide a number of tools and features to help you keep your gaming habits in check. Our goal is to create an environment where playing stays enjoyable and never becomes a burden.
Remember, gambling is not a way to make money — it is purely for entertainment. If you ever feel that gaming is getting out of your control, te99's support team is always here for you.
Our Core Principles
Age Verification
te99 strictly follows a 21+ age policy. Age is verified at the time of registration. Minors have no opportunity to create an account or play games.
Setting Deposit Limits
You can set daily, weekly, or monthly deposit limits as you choose. Once a limit is set it takes effect immediately, and increasing it takes a short time to come into force.
Time Limits & Time-Out
Use the session timer to control how much time you spend in a gaming session. After a set period, the system will automatically alert you.
Self-Exclusion
If you feel you need a break from gaming, use the self-exclusion feature. Your account can be temporarily closed for a specified period.
Gaming History Review
You can view your complete deposit, withdrawal, and betting history at any time. This helps you understand your gaming patterns and make informed decisions.
24/7 Support
For any issue, te99's support team is ready to assist in Bengali 24 hours a day, 7 days a week. Contact us via live chat or email.
Warning Signs of Problematic Gaming
If you or someone close to you shows any of the signs below, seek help promptly. This is not a sign of weakness — it is a sign of awareness.
Repeatedly placing larger bets to try to win back lost money — "chasing losses"
Hiding your gaming habits from family, friends, or colleagues
Betting money meant for food, rent, or other essential expenses
Feeling anxious, irritable, or restless when unable to play
Repeatedly failing to stop gaming despite trying
Prioritizing gaming over sleep, work, or family responsibilities
te99's Protection Tools
te99 offers several effective tools to keep your gaming experience safe and controlled. They are easy to use and can be accessed from your account settings at any time.
Daily Deposit Limit
Set a maximum amount you will deposit in a single day in advance. Once the limit is reached, no further deposits will be possible for that day.
Weekly & Monthly Limits
Set weekly or monthly spending limits for long-term budget planning. This ensures financial security over the long term.
Cooling-Off Period
If you want a short-term break, keep your account temporarily closed for anywhere from 24 hours to several weeks.
Permanent Self-Exclusion
If you need a break for an extended period, contact support to request permanent exclusion.
How to Set Limits
Setting deposit limits or self-exclusion at te99 is very straightforward. Secure your account in just a few steps.
Log in to your account
Go to the te99 login page and sign in to your account.
Go to Account Settings
Click the profile icon in the top right corner and navigate to the "Responsible Gaming" section.
Choose the Tool You Need
Select whichever you need — deposit limit, time limit, or self-exclusion.
Save
Confirm your chosen limit — reducing a limit takes effect immediately, while increasing one has a safety delay.
Contact Support If You Need Help
For any issue, te99's live chat or email support is available 24/7.
Practical Tips for Healthy Gaming
- Set a fixed budget before you start gaming and do not go beyond it.
- Never treat gaming as a source of income — it is purely entertainment.
- Avoid playing when you are tired, under mental stress, or under the influence of alcohol.
- Take regular breaks — at least 10–15 minutes every hour.
- Do not place more bets to try to recover lost money — break out of that cycle.
- Alongside gaming, spend time with family, friends, and other hobbies.
- Never bet with borrowed money or money set aside for essential expenses.
- If you notice any problem, talk to someone close to you or te99 support right away.
We're Here to Help
You are not alone. If you feel that gaming is becoming a problem, te99's support team is always ready to help you. Do not hesitate to reach out to us.
te99 Support Team
Support is available via live chat and email 24 hours a day, 7 days a week, in both Bengali and English. Our trained support agents will help you understand and resolve your issue.
For account closure, deposit limits, or self-exclusion setup, contact support directly — we will assist you quickly and confidentially.
Play Responsibly, Play Happily
Enjoy entertainment at te99 — in a safe environment, on your own terms. If you have questions, check the FAQ or contact support directly.